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Privacy Policy

Last updated: July 2026

This policy may be updated as our services evolve. The most recent version is always published on this page.

EM² DATA & AI LAB (“we”, “our”, “us”) is committed to protecting the privacy and personal data of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following categories of information: • Contact information you provide through our contact form (name, email, organization, title, message) • Technical data collected automatically (IP address, browser type, device information, pages visited) • Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to: • Respond to your inquiries and requests • Provide and improve our services • Send you information about our programs and publications, where you have opted in • Comply with legal obligations • Analyze website usage to improve user experience

3. Legal Basis for Processing

We process personal data based on: • Your consent (e.g., when you submit a contact form or subscribe to our newsletter) • Our legitimate interests in operating and improving our services • Compliance with legal obligations applicable in Togo and internationally

4. Data Sharing

We do not sell your personal data. We may share your information with: • Service providers who assist in operating our website and delivering our services (e.g., email delivery, hosting) • Legal authorities where required by applicable law All service providers are bound by contractual obligations to protect your data.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained only for as long as needed to handle and follow up on your inquiry.

6. Your Rights

Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Withdraw consent at any time • Object to processing based on legitimate interests To exercise any of these rights, contact us at contact@em2lab.org.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), secure hosting infrastructure, and access controls.

8. International Transfers

Your data may be processed in countries outside Togo, including by our hosting and email service providers. We ensure that appropriate safeguards are in place for any international transfer of personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

10. Contact

For questions about this Privacy Policy or to exercise your data protection rights, please contact: EM² DATA & AI LAB Lomé, Togo contact@em2lab.org